Upon notification of Checkout and Payment of your order, we will ship promptly. Products are inspected before they leave us and packed with the utmost care. Bubble wrap, packing bubbles and new sturdy boxes are used for needlework tools. Thimbles will either be wrapped and packed in a rigid film container, sealed and placed in a bubble envelope or a sturdy box. Books are wrapped and shipped in bubble envelopes.
We offer a Free Gift Wrap service. Please let us know if the purchase is a gift by adding a note in the Order Notes field at checkout.
If you have multiple products in your Shopping Cart and wish to have them sent to one address, please let us know so that we can perhaps adjust the shipping to reflect multiple items before you checkout. This may save you money!
Product pricing includes FREE shipping within the USA. Worldwide shipments have been calculated by weight and price shown at check out for International sales, will reflect the shipping. Use the dropdown menu in Cart to find your location — shipping will be calculated correctly into the total due once you click Update Cart. Shipping is by US Postal Service (USPS) First Class mail unless you specify otherwise (Additional fees may apply). International shipments go by First Class International.
The shipping of books/booklets is by USPS and service is Media Mail. Books cannot be shipped together with thimbles or needlework tools.
Shipments outside of the USA (Worldwide) require a Customs Form – no exceptions. The product price will be included in the form. Insurance is optional but suggested. Please let us know if you wish to purchase additional insurance before completing your order.
In the unlikely event of damage occurring during shipment, please save all of the packaging materials and contact us immediately. No refund will be given if the product has been damaged, exchanged or tampered with in any way by the buyer. Buyers’ remorse is never a reason for a return.
If we have misrepresented a product in a listing, we will gladly refund your money. It is important to us that what you thought you were getting is what you received.